What we collect
When you submit a quote, contact us, or onboard as a carrier, we collect the information you provide: name, company, email, phone, load details, equipment, origin and destination, payment information (for carriers), and any documents you choose to upload.
We also collect basic operational data automatically — IP address, browser type, pages visited — through standard web analytics on this site.
How we use it
We use the information you provide to quote and operate your freight, to communicate with you about loads in progress, to onboard you as a carrier or shipper, to process payments, and to comply with our legal obligations.
We do not sell your information. We do not share it with lead generators, marketers, or unrelated third parties. We do not autodial, cold call, or text you for marketing purposes.
Who we share with
We share information only with the operational partners required to move your freight: carriers, customs brokers (US and international), permit offices, insurance providers, payment processors, and our hosted software providers (email, analytics, CRM, accounting). Each receives only the information necessary for its role.
How long we keep it
Operational records (load files, BOLs, PODs, invoices) are kept for at least 7 years to meet financial and regulatory record-keeping requirements. Contact information from prospects who do not become customers is purged within 24 months.
Your rights
If you are a California resident (CCPA) or a resident of a state with similar privacy law, you have the right to know what information we hold about you, to request a copy, to correct inaccuracies, and to request deletion (subject to legal record-keeping obligations). Email management@landairseaint.com to make a request.
If you are an EU/UK resident (GDPR), you have additional rights including portability and objection to processing. The same email applies.
Security
We use commercially reasonable safeguards to protect your information, including encryption in transit (HTTPS site-wide) and at rest in our database, access controls on operational systems, and least-privilege principles for employees and partners.
Cookies and tracking
See our Cookie Policy for details on the limited cookies and analytics we use on this site.
Contact
Questions about this policy or your data: management@landairseaint.com. Postal: Land Air & Sea Logistics Int LLC, 2807 N Parham Rd, Ste 320 #2639, Henrico, VA 23294.